The following describes the terms and conditions upon which Astercap Ltd, DBA www.brokerofficial.com (“Broker Official”) offers access to its Website to you the customer (“you”) and the use of its services (the “Agreement”). This Agreement describes the terms, conditions and risks applicable to your use of our services available under the domain of www. brokerofficial.com (the “Site”). If you have any questions regarding this Agreement, please contact Customer Support.
You must read, agree with and accept all of the terms and conditions contained in this Agreement without modifications, which include those terms and conditions expressly set forth below and those incorporated by reference, before you may become a customer of Broker Official. By continuing to access or use the Site, you agree to follow the terms and conditions of this Agreement as they may apply to you.
This Agreement is effective upon acceptance in registration for newly registering customers. If you do not agree to be bound by the terms and conditions of this Agreement, do not use or access our services, and inform us in writing immediately.
This Agreement is made by and between Broker Official and you.
This Agreement applies to both the Site and trading platform, as well as to the electronic content and or software currently contained on the Site that supplies the customer with real time information about the exchange rate of some currencies, as well as with the program facilities for executing trading transactions in the foreign exchange market via the web, phone or fax, and any other features, content or services that Broker Official may add in the future (the “Services”).
The Services are available to and may only be used by individuals or companies who can form legally binding contracts under the law applicable to their country of residence. Without limiting the foregoing, our Services are not available to persons under the age of 18 or otherwise under legal age (“Minors”). If you are a Minor, you may not use this service. If you do not qualify, please do not use our site. For avoidance of doubt, we shall not be responsible for any unauthorized use by Minors of our Services in any way or manner.
USA citizens are restricted on this trading platform from trading currencies and commodities due to U.S. regulation by CFTC.
Without derogating from the above provision, we shall not be responsible for verifying and/or checking whether you possess such sufficient knowledge and/or experience, nor shall we be responsible for any damage and/or loss incurred by you due to and/or related to the Site, transactions carried out by you and/or your use of the Services. Without limiting the foregoing, our Services are not available where they are illegal to use, and Broker Official reserves the right to refuse and/or cancel Services to anyone at its own discretion.
Citizens, persons living in, or residents of, Israel and the Palestinian Territories, are prohibited from using Broker Official due to regulations in those areas.
When you register for the service, Broker Official will ask you to provide certain identifying information.
You are responsible for securing your Username and Password for your account with Broker Official. You hold sole responsibility for any damage caused due to any act or omission by you causing inappropriate or irregular use of your account.
You agree to provide true, accurate, current and complete information about yourself during the registration process, and you also agree not to impersonate any person or entity, misrepresent any affiliation with another person, entity or association, use false headers or otherwise conceal your identity from Broker Official for any purpose. If you are registering as or for a business entity, you hereby declare that you have the authority to bind that entity to this Agreement.
Without limiting the foregoing, you understand that laws regarding financial contracts vary throughout the world, and it is your obligation alone to ensure that you fully comply with any law, regulation or directive, relevant to your country of residency with regards to the use of the Site. For avoidance of doubt, the ability to access our Site does not necessarily mean that our Services, and/or your activities through it, are legal under the laws, regulations or directives relevant to your country of residency.
You hereby declare that the moneys invested in your account with Broker Official do not originate from drug trafficking, abduction, or any other criminal or illegal activity.
Broker Official grants you a non-exclusive, non-transferable and limited personal license to access and use the Site (the “License”). The License is conditioned on your continued compliance with the terms and conditions of this Agreement.
You agree not to resell or permit access of the Site to others, and not to copy any materials appearing on the Site for resale or for any other purpose to others without the prior written consent of Broker Official.
For avoidance of doubt, you shall be responsible and bound by any unauthorized use of the Site, made in breach of this section.
You agree to use the information received from the information systems of Broker Official for the sole purpose of executing transactions inside and within the Site.
You further agree not to use any electronic communication feature of a Service on the Site for any purpose that is unlawful, tortuous, abusive, intrusive on another’s privacy, harassing, libelous, defamatory, embarrassing, obscene, threatening or hateful.
The License granted under this Agreement will terminate if Broker Official believes that any information provided by you, including your e-mail address, is no longer current or accurate, or if you fail to otherwise comply with any term or condition of this Agreement and all rules and guidelines for each service or Broker Official establishes that you have abused in any way (including but not limited to engaging in a transaction out of market rates) the Broker Official trading platform.
Upon such violation, you agree to cease accessing Services. You agree that Broker Official, at its sole discretion and with or without notice, may terminate your access to any or all Services, close your open transaction and remove and discard any information or content within a Service.
You agree to use the Site at your own risk.
Without limiting the foregoing, the Services contained within this Site are suitable only for customers who are able to bear the loss of all the money they invest, and who understand the risks and have experience in taking risks involved in financial markets.
The possibility exists that you could sustain a loss of some or all of your initial investment and therefore you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with digital options trading, and seek advice from an independent financial advisor if you have any doubts.
Broker Official may make available to you through one or more of its Services a broad range of financial information that is generated internally or obtained from agents, vendors or partners (“Third Party Providers”). This includes, but is not limited to, financial market data, quotes, news, analyst opinions and research reports, graphs or data (“Financial Information”).
Financial Information provided on this Site is not intended as investment advice. Broker Official does not endorse or approve the Financial Information, and we make it available to you only as a service for your own convenience. Broker Official and its Third Party Providers do not guarantee the accuracy, timeliness, completeness or correct sequencing of the Financial Information, or warrant any results from your use or reliance on the Financial Information.
Financial Information may quickly become unreliable for various reasons including, for example, changes in market conditions or economic circumstances. Neither Broker Official nor the Third Party Providers are obligated to update any information or opinions contained in any Financial Information, and we may discontinue offering Financial Information at any time without notice.
It is your duty to verify the reliability of the information on the Site and its suitability to your needs. We exclude any liability for any claim, loss or damage of any kind allegedly caused by information presented on the Site or referred to by the Site.
Broker Official may provide a link to other sites that are controlled or offered by third parties. Such link to a site or sites is not an endorsement, authorization, sponsorship or affiliation with respect to such site, its owners or its providers.
Broker Official cautions you to ensure that you understand the risks involved in using such sites before retrieving, using, relying upon or purchasing anything via the Internet.
Links to these Websites are provided solely for your convenience, and you agree that under no circumstances will you hold Broker Official liable for any loss or damage caused by use of or reliance on any content, goods or services available on other sites.
Broker Official’s finance department handles all withdrawal requests submitted. Identification documents must be submitted in order to process a withdrawal.
Initial deposits from credit cards, debit cards, cash card can be withdrawn via the credit, debit, or cash card provided, all terms of investment rewards and bonuses have been met. Broker Official charges no withdrawal fees for credit cards.
For bank wire transfers, Broker Official covers the withdrawal fee for the first withdrawal of a given month, any subsequent withdrawal using bank transfer will accompany a processing fee of $30, which covers the transfer fee.
Transfer fee covers the charge of sending your earnings to your bank account, however, Broker Official is not responsible for any additional fees that they may charge.
Once a withdrawal request has been submitted, it can take Broker Official up to 3 business days to process the request. Once the request has been approved please allow an additional 5-7 business days for the funds to show in your account.
The minimum withdrawal amount at Broker Official is 100 – EUR/USD/ /GBP or equivalent – depending on the currency to which your account is set.
The minimum withdrawal amount for profits at Broker Official is 100 – EUR/USD/GBP or equivalent – depending on the currency to which your account is set.
Broker Official offers a number of attractive reward features to its new and returning traders. Cash promotions, bonuses and one-time trading credits rewarded to customers are part of Broker Official’s promotions program. These bonuses are limited time offers and the terms and conditions associated with any bonus rewards are subject to change. Unless stated otherwise on specific promotions the default promotional terms apply to all bonuses as shown below:
Withdrawal of funds which have received additional rewards, bonuses, or promotions, require a trading volume fulfilment of 30, 40 or 50 times the bonus or in the event of a refund bonus 30 times the bonus amount. The trade volume requirement begins upon receipt of the bonus in the traders account. Upon receipt of the bonus, the trading requirement must be fulfilled prior to withdrawing funds from the account. The volume requirement is subject to cancellation should the account balance drop below the minimum amount required to place one (1) trade. The minimum trade is 25 EUR/USD/GBP depending on the currency of your account. Cancelled trades are not counted towards the trading volume
All funds can only be withdrawn when the preceding stipulation has been fully met and fulfilled; this includes the original deposit and all other subsequent deposits. Please note the amount for the requested withdrawal is only deducted from your account balance once the funds have been transferred.
Any indication of fraud, manipulation, cash-back arbitrage, or other forms of deceitful or fraudulent activity based on the provision of the bonus may nullify the account and any and all profits or losses garnered.
You will be entitled to receive the Refer a Friend Bonus (the “RF Bonus”) if:
(i) Following a referral by you of a friend to Broker Official (in accordance with the referral procedure of Broker Official), the friend opens a user account with Broker Official, deposits at least USD 500 in his account and performs a trade via the Site; provided that the friend never had a user account with Broker Official (such a friend will be deemed a “Friend”), and (ii) Prior to the Friend opening an account with Broker Official, you had a valid user account with Broker Official, deposited USD 250 (at least) in your account with Broker Official and performed a trade via the Site.
The sum of the Bonus will be up to 50 EUR/USD/GBP or USD equivalent that will be deposited in the user accounts of both the Referee and the Friend. Each of the Referee and the Friend will be allowed to redeem the Bonus for withdrawal purposes only after making trades in the volume of at least 30 (thirty) times the sum of the Bonus.
If you are entitled to receive the RF Bonus, the Friend will be entitled to receive an RF Bonus as well.
If either you or the Friend are entitled to receive any other bonus, prize or benefit from Broker Official in connection with the activities that give rise to the entitlement to the RF Bonus, then you and the Friend will receive the higher of the RF Bonus or the other bonus, prize or benefit – to be decided at the sole discretion of Broker Official.
If, at any time before you or the Friend receive the RF Bonus, you’re or the Friend’s account with Broker Official at the Site is closed, blocked, or self-excluded from promotional offers, neither the Friend nor you will be eligible for any RF Bonus. The sum of the RF Bonus will be 50 EUR/USD/GBP or USD equivalent that will be deposited in the user accounts of you and the Friend. You and the Friend will receive the RF Bonus in your user accounts within two business days from the date in which you are entitled to receive the RF Bonus in accordance with these terms and conditions. There is no limit on the number of RF Bonuses you may receive, subject to these terms and conditions. For the avoidance of doubt, it is hereby clarified that an RF Bonus will be granted once per Friend. Broker Official’s decision is final on all matters relating to the awarding of the RF Bonus and shall not be subject to review or appeal by you or any third party. The provisions of article 12 of these terms and conditions apply to the RF Bonus as well.
We undertake to supply steady Services on the Site. However, we assume no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, the Site or Services. We are not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, hardware, software, failure due to technical problems or traffic congestion on the Internet or on any of the Site or Services.
To the maximum extent permitted by applicable law, under no circumstances shall we be responsible for any loss or damage resulting from use of the Site or Services, from any content posted on or through the Site or Services, or from the conduct of any users of the Site or Services, whether online or offline.
IN NO EVENT SHALL BROKER OFFICIAL OR ANY OF ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE OR SERVICES, INCLUDING BUT NOT LIMITED TO THE QUALITY, ACCURACY, OR UTILITY OF THE INFORMATION PROVIDED AS PART OF OR THROUGH THE SITE OR FOR ANY INVESTMENT DECISIONS MADE ON THE BASIS OF SUCH INFORMATION, WHETHER THE DAMAGES ARE FORESEEABLE AND WHETHER OR NOT BROKER OFFICIAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION AND IN NO EVENT SHALL BROKER OFFICIAL CUMULATIVE LIABILITY TO YOU EXCEED THE AMOUNT OF MONEY YOU TRANSFERRED OR DEPOSITED IN YOUR ACCOUNT ON THE SITE IN RELATION TO THE TRANSACTION GIVING RISE TO SUCH LIABILITY.
No person shall abuse this site for the purpose of money laundering. Broker Official employs best-practice anti-money laundering (AML) procedures. Broker Official reserves the right to refuse to do business with, to discontinue to do business with, and to reverse the transactions of, customers who do not accept or conform to the following AML requirements and policies:
• Live traders must provide all requested information upon registration.
• Profits will only be paid to the individual who initially registered to open a live account.
• When a customer maintains an account by means of telegraphic deposits, profits will only be distributed to the holder of the originating bank account. When making deposits in this manner, it is the responsibility of the live trader to ensure that the trader’s account number and registered name of the account owner accompany all transfers to Broker Official.
• When a customer funds an account by means of credit/debit card deposits, profits will only be distributed to the individual whose name appears on the card used to make the deposit and only be paid back to the same card.
• Only one account is allowed per person. No profits may be collected on accounts opened in false names or on multiple accounts opened by the same person.
• Every client must provide full KYC documentation, to the standard required of the Broker Official compliance department.
These documents are:
1. A copy of the front and back of all cards used to fund the account.
2. A government issued photo ID.
3. Proof of address.
4. Hand-signed authorization of deposit form which will be sent to the client upon deposit.
• Broker Official may, from time to time, at its sole discretion, require a customer to provide additional proof of identity such as notarized copy of passport or other means of identity verification as it deems required under the circumstances and may at its sole discretion suspend an account until such proof has been provided to its satisfaction.
All content, trademarks, services marks, trade names, logos and icons are the property of Broker Official or its affiliates or agents and are protected by copyright laws and international treaties and provisions.
You agree not to delete any copyright notices or other indications of protected intellectual property rights from materials that you print or download from the Site. You will not obtain any intellectual property rights in, or any right or license to use such materials or the Site, other than as set out in this Agreement.
Images displayed on the Site are either the property of Broker Official or used with permission. You agree not to upload, post, reproduce or distribute any information, software or other material protected by copyright or any other intellectual property right (as well as rights of publicity and privacy) without first obtaining the permission of the owner of such rights and the prior written consent of Broker Official.
You agree to defend and indemnify Broker Official and its officers, directors, employees, and agents and to hold them harmless from and against any and all claims, liabilities, damages, losses, and expenses, including without limitation reasonable attorney’s fees and costs, arising out of or in any way connected with
(i) your access to or use of the Site or Services;
(ii) your violation of any of the terms of this Agreement;
(iii) your breach of any applicable laws or regulations.
The term of the Agreement shall be unlimited; however, Broker Official will be allowed to terminate this Agreement at any time by notice to you. As of termination, you shall not be able to carry out new transactions.
Automatic trading mechanisms, including external execution systems, non-authorized Automatic and semi-automatic trading mechanisms integrated by a trader are considered to be abuse.
Using these systems on an internet browser without human execution is illegal and may result in position cancellation and/or account suspension. Positions that were taken via automatic trading mechanisms are considered off market transactions and will therefore be cancelled.
This Agreement shall be governed by and interpreted in accordance with the laws of UK excluding that body of law pertaining to conflict of laws. Any legal action or proceeding arising under this Agreement will be brought exclusively in courts located in the UK, and the parties hereby irrevocably consent to the personal jurisdiction and venue therein.
Broker Official will not be liable in any way to any persons in the event of force majeure, or for the act of any government or legal authority.
In the event that any provision in this Agreement is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
The failure of a party to enforce any right or provision of this Agreement will not be deemed a waiver of such right or provision.
Broker Official may assign this Agreement or any rights and/or obligations hereunder without your consent.
Broker Official may amend the terms of this Agreement from time to time by posting the amended terms on the Site. You are responsible for checking whether the Agreement was amended. Any amendment shall come into force as of the day it was published on the Site. If you do not agree to be bound by the changes to the terms and conditions of this Agreement, do not use or access our Services, and inform us in writing immediately.
You understand that the trading facilities provided by the System, may be halted or suspended at any time without a prior notice due to circumstances beyond the control of the Company. In such an event, the Company or an authorized party on its behalf may close any open positions you may have (by performing a Reverse Transaction) without prior written notice being sent to you, at fair market value reflecting, as closely as possible, the applicable prices of the relevant Contracts. You hereby waive any claims of indemnification / suits / causes of action against the Company in such an event and acknowledge that such waiver is a pre-condition to the validity of this Agreement.
The Company reserves the right, to cancel any Transaction that due to a System and/or human error, whether under the control of the Company or not, has been execute at a price which at the time of the Transaction was not the indicative and/or accurate price of that said Financial Contract created by the transaction.
Important: You are hereby advised that any breach of this acceptable use policy or otherwise manipulating, abusing or exploiting Broker Official online trading services offered to the public, may result in significant monetary and other damages to Broker Official and/or third parties, including other users and traders like yourself and Broker Official shall be entitled to seek any remedy available to it hereunder or under law including and injunctive relief.
Without derogating of the provisions of the following Acceptable Use Policy, any of the following activities are explicitly prohibited and shall be deemed fundamental breach of the Terms of Service Agreement:
Unauthorized automated access to the services and systems. Latency exploitation in trading. Exploitation in trading. Any activity that expose Broker Official to fiscal and/ or regulatory and/or pecuniary disadvantages. Coordinated trade through multiple accounts, including trading in tandem. Reckless and/or irresponsible and/or high exposure and/or high risk trading activity, according to acceptable market policies, trading conducts and trading methods, as declined by Broker Official.
Any reverse engineering of the software or the services. Execution of trades by anyone other than the account owner. Make any use that may interfere or harm with any third party including Broker Official and other Broker Official system users, rights, confidentiality, privacy and comfort. Exploitation of system bugs, errors or flaws. Usage of abusive language and/or publishing of slanderous, material against Broker Official and/or Broker Official employees.
The prohibited activities and uses set out in this AUP are not a complete list. If you are unsure about any contemplated action you should contact Broker Official immediately.