Compliance

Privacy Policy

Broker Official does its utmost to ensure the privacy, confidentiality and security of its clients are preserved both throughout their interaction with the company and afterwards, to the fullest extent achievable by the company.

 

  1. When clients register with Broker Official they acknowledge their willingness to share with the company certain private information which we use for the purpose of confirming the client’s identity and ensuring the security of their deposits and trading account. This information is collected in line with our stringent verification procedures which are used to deter international money laundering operations and to ensure the security and safety of our customer’s trading activity throughout.

 

  1. Our clients undertake to supply us with true, updated and accurate information about their identity. Furthermorethey are required to state categorically that they are registering and trading on their own behalf and are not seeking at any time to act any manner which could be considered fraudulent nor are they seeking to impersonate any other individuals for any purposes whatsoever.

 

  1. Broker Official’s data collection procedures include the collection of client’s freely disclosed information as shared with the company, in addition to the placement of cookies for the purposes of gathering data about the manner in which client’s interact with the Broker Official website. These tools for gathering client’s information are employed for the purpose of ensuring the customer’s own security and all data collected by the company is shared only with individuals within the company who are involved with the verification of customer account information for the express purpose of ensuring the customer’s confidentiality and security.

 

  1. Broker Official will never disclose any private or otherwise confidential information in regards to our clients and former clients to third parties without the express, written consent of our clients, except in such specific cases in which disclosure is a requirement under law, or is otherwise necessary in order to perform verification analysis on the client’s identity for the purposes of safeguarding their account and securing their personal information.

 

  1. By registering with Broker Official and through the voluntary interaction they undertake with Broker Official products and services the clients confirm and agree that they consent to the use of all or part of the information they provide concerning their Broker Official trading account, the transactions they undertake through it and the interactions which they perform with the company on behalf of the company. All interactions the customer undertakes with the company will be stored by the company for the purposes of record and as such may be employed by the company in such cases that disputes arise between clients and the company’s employees.

 

  1. Broker Official does its utmost to ensure the confidentiality of its clients personal information including the implementation of data protection procedures designed to ensure client confidentiality. Broker Official   ensures that its data protection policy is regularly updated in order to ensure that client’s confidential information is continually safeguarded.

 

    1. From time to time Broker Official may contact clients whether by phone or email for the purpose of offering them further information about Broker Official Forex/CFD trading or financial market trading. In addition the company may, on occasion, seek to contact clients, whether by phone or by email, for the purpose of informing them of unique promotional offerings provided by Broker Official   for the client. Clients consent to the receipt of such contact when they consent to our terms and conditions of use when registering with Broker Official. Any person wishing to opt out of further contact with Broker Official at any time whatsoever is entitled to do so, simply by contacting the company whether by phone or email and requesting that no further contact on behalf of the company will be made.

 

  1. The website is owned by Astercap Ltd. located at 3rd Floor, C&H Towers, Cnr Great Marlborough & Great George Streets, Roseau, 00152, Commonwealth of Dominica and the clearing of Credit Card transactions are by the Subsidiary company, INTERSPLIT LTD incorporated in the United Kingdom with the registered office located at Office 7 35-37 Ludgate Hill, London, England, EC4M 7JN

KYC (Know Your Customer) Policy

Know your customer policies have become increasingly important worldwide lately, especially among banks and other financial institutions in order to prevent identity theft, money laundering, financial fraud and terrorist activity.

Broker Official holds a zero tolerance fraud policy, and is taking all measures possible to prevent it. Any fraudulent activity will be documented and all related accounts to it will be immediately closed. All funds in these accounts will be forfeited.

 

Prevention:

Broker Official aims to ensure the integrity of any sensitive data it obtains, such as your account information and the transactions you make using a variety of security measures and fraud controls. Securing your electronic transactions requires us to be provided with certain data from you, including your preferred deposit method as well as some private information.

Once you open and fund your account, we will require the following documents:

  • A scanned copy of your valid passport with the signature page.
  • Copies of any credit cards used to make the deposit (Front side with the 4 last digits visible, back side with the CVV covered to protect your privacy).
  • A copy of a recent utility bill in your name and address (2 months old at the maximum).
  • A signed purchase history of your online transactions confirming your identity.

 

If you have any questions please don’t hesitate to contact our customer support: support@brokerofficial.com

Although this is a standard procedure for all financial institutions, banks, and investments firms internationally, we apologize for the inconvenience.

 

KYC FAQ:

When do I need to provide these documents?

We highly appreciate you taking the time to provide us with all the necessary documents as soon as you can, in order to avoid any delays in processing your transactions. We require the receipt of all the necessary documents prior to making any cash transactions to your benefit.

Some circumstances may require us to request these documents before allowing any other activities in your account, such as deposits or trades.

Please note that if we will not receive the required documents on file, your pending withdrawals will be cancelled and credited back to your trading account. We will notify you on such event via our system.

 

How can I send you these documents?

Please scan your documents, or take a high quality digital camera picture, save the images as JPEGs, then upload it directly from your account dashboard (encrypted), or send it to us via mail to support@brokerofficial.com

 

Can I take a picture instead of a scan?

No. Broker Official is required to verify that the documents its client provide them are at a certain minimum of image quality and clarity. Documents whose resolution is deemed too low will be rejected.

 

How do I know my documents are safe with you?

Broker Official holds the security of these documents very seriously, and treats all documents it receives with utmost respect and confidentiality. All files we obtain are fully protected using the highest level possible of encryption at every step of the review process. Broker Official is committed to protect its client privacy and security online with the highest degree of professionalism and care. For more information on Broker Official security procedures, please read our Security Policy.

We thank you for your cooperation in helping us make Broker Official a safer place to trade.

AML (Anti-Money Laundering) Policy

Broker Official does not tolerate money laundering and supports the fight against money launderers. Broker Official follows the guidelines set by the UK’s Joint Money Laundering Steering Group. The UK is a full member of the Financial Action Task Force (FATF), the intergovernmental body whose purpose is to combat money laundering and terrorist financing.

 

Broker Official now has policies in place to deter people from laundering money. These policies include:

  • Ensuring clients have valid proof of identification.
  • Maintaining records of identification information.
  • Determining that clients are not known or suspected terrorists by checking their names against lists of known or suspected terrorists
  • Informing clients that the information they provide may be used to verify their identity.
  • Closely following clients’ money transactions.
  • Not accepting cash, money orders, third party transactions, exchange houses transfers or Western Union transfers.

 

Money laundering occurs when funds from an illegal/criminal activity are moved through the financial system in such a way as to make it appear that the funds have come from legitimate sources.

Money Laundering usually follows three stages:

1) Cash or cash equivalents are placed into the financial system.

2) Money is transferred or moved to other accounts (e.g. futures accounts) through a series of financial transactions designed to obscure the origin of the money (e.g. executing trades with little or no financial risk or transferring account balances to other accounts)

3) The funds are re-introduced into the economy so that the funds appear to have come from legitimate sources (e.g. closing a futures account and transferring the funds to a bank account).

Trading accounts are one vehicle that can be used to launder illicit funds or to hide the true owner of the funds. In particular, a trading account can be used to execute financial transactions that help obscure the origins of the funds.

Broker Official directs funds withdrawals back to the original source of remittance, as a preventative measure in the fight against money laundering.

International Anti-Money Laundering requires financial services institutions to be aware of potential money laundering abuses that could occur in a customer account and implement a compliance program to deter, detect and report potential suspicious activity.

These guidelines have been implemented to protect Broker Official and its clients.

For questions/comments regarding these guidelines, please contact us at support@brokerofficial.com.

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